Why Migrate to SAP Service & Asset Manager?

SAP Service & Asset Manager, built on the SAP Business Technology Platform, offers enhanced functionalities, superior performance, and a modern user experience. 

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Customization and Configuration

Re-create necessary customizations from SAP Work Manager in SAP Service & Asset Manager.

Configure the new application to meet your specific business requirements.

Ensure seamless integration with existing SAP and non-SAP systems.

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Planning and Design

Define a clear migration roadmap with timelines and milestones.

Design the new SAP Service & Asset Manager solution, incorporating best practices and leveraging advanced features.

Ensure seamless integration with existing SAP and non-SAP systems.

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Comprehensive Assessment

Conduct a detailed analysis of your current SAP Work Manager setup.

Identify customizations, integrations, and data dependencies.

Develop a tailored migration strategy that aligns with your business goals.

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Testing and Validation

Perform thorough testing, including unit testing, system integration testing, and user acceptance testing.

Validate the functionality, performance, and security of the new system.

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Training and Support

Provide comprehensive training for your team to ensure a smooth transition.

Offer ongoing support and maintenance to address any post-migration issues and ensure optimal performance.

Why Choose Us

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Strong SAP Mobile Expertise

We have more than 70 years of combined experience in SAP mobile solutions, particularly in SAP Service and Asset Manager (SAM) and transitions from SAP Work Manager.

Flexibility and Easy Communication

Our clients value our easy-to-work-with approach and flexibility. This allows us to adapt to your needs and ensures smooth project management and communication.



Senior Management Engagement

Unlike larger integrators that may hand off projects to mid-level or junior staff after the initial sale, you work with a senior manager with 20+ years of experience throughout the project lifecycle. 

On-Time, On-Budget Project Management

Our professionalism, experience, and deep technical knowledge ensure we exceed expectations in project management. We take pride in delivering on spec, on time and within budget.

How It Works

STEP

01

Define Ideal Situation

We help you visualize the perfect future state for your SAP mobile solution.

You have defined the business case for an SAP mobile solution. As your technical expert, we assist you in defining the ideal future state for your SAP mobile solution, aligning with your business goals.

STEP

02

Design Technical Solution

We identify and implement the most efficient technical solution.

Leveraging our deep expertise, we identify the best possible technical solution for your needs, focusing on finding opportunities for efficiency and maximizing your ROI.

STEP

03

Develop Mobile Solution

We ensure seamless development together with your team.

We work within your organization's development process, using the Agile approach of small iterations, clear deliverables, and ongoing validation.

STEP

04

Launch and Support

We empower your technical staff to internally support the solution.

We hand over the mobile component to your technical staff and support the solution's launch. We also train your staff in ongoing support so they become self-sufficient. 

Testimonials

“I had the pleasure of working with MSC Mobile in my role as Senior SAP Business Process System Specialist at the Toronto District School Board. We're the largest school board in Canada, and because we're a public sector company we need to ensure that we're getting full value for taxpayer's dollars.

We were looking for a company to help us move from SAP Work Manager to SAP Service and Asset Manager (SAM). It’s very specific expertise, and only very few companies in North America have deep experience with these platforms.

MSC Mobile bid on our RFP and did a great job in their responses. They were truthful and up-front about their skills without any tap-dancing around the questions. They won the contract after a meticulous vetting process.

MSC Mobile showed the utmost professionalism and expertise from the initial consultation to the final implementation. Their technical knowledge is impressive. They really knew their stuff inside and out, which at times blew me away. On a project management level, they exceeded our expectations for being on time and on budget, and they were very accommodating and easy to communicate with.

It was a pleasure working with MSC Mobile, and I would not hesitate to invite them for future projects.”
Paul Giannoulis
Toronto School Board, Senior SAP Business Process System Specialist

FAQ

  • Will all our custom enhancements from SAP Work Manager be preserved in SAP Service & Asset Manager?

    Yes, during the transition, we ensure that all custom enhancements from SAP Work Manager are carefully evaluated and migrated to SAP Service & Asset Manager. Our team conducts thorough assessments and testing to make sure that custom functionalities are preserved and fully operational in the new system.

  • What is the estimated timeline for completing the transition from SAP Work Manager to SAP Service & Asset Manager?

    The timeline for the transition varies based on the complexity of your current setup and the extent of customizations. Generally, the process includes an initial assessment, system configuration, customization, user training, and deployment, which can take anywhere from a few weeks to several months. A detailed project plan with specific timelines will be provided after the initial evaluation.

  • How will the transition to SAP Service & Asset Manager impact our daily operations?

    We strive to minimize disruptions to your daily operations during the transition. A comprehensive transition plan is developed to ensure a smooth and seamless migration, including scheduling the migration during off-peak hours if possible, providing robust user training, and offering continuous support. This approach ensures that your team can quickly adapt to the new system with minimal impact on productivity.