msc mobile emerging technologies blog

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Since 2002 SAP has released a number of mobile apps for their enterprise asset management modules PM/CS. This blog will give a quick overview

Topics: MobiLink, msc mobile, SAP Work Manager, SAM, MAM

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Today we are happy and proud to announce the launch of SAM (Smart Asset Management), a new solution for making the work with SAP PM and CS easier. It is a mobile solution that is built on the currently best technologies on client, middleware and backend.

One way or another, we are mobilizing SAP’s plant maintenance and customer service since 2002. NetWeaver Mobile and MAM (Mobile Asset Management) have been the first generation of solutions. In 2010 we introduced MOMENTUM, a solution developed on top of the Sybase Unwired Platform - we sold it to a large German software vendor in 2011. Since 2012 we mainly implemented the SAP Work Manager, the latest generation of SAP’s mobile field service offering. Now in 2016 we once again launch our own solution - Smart Asset Management or short SAM.

Topics: MobiLink, Windows, Android, iOS, SAP, Checklist, offline, SAM, smart asset management

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Time flies - on 09. August 2006 - 10 years ago - msc mobile was founded. One of our first projects was to bring SAP onto Nokia phones like the E90 Communicator. This illustrates perfectly how the world has changed since then.

Topics: MobiLink, msc mobile, SMP, SAP, UI5, SUP, SAM, smart asset management

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In a maintenance and customer service process, there are obvious domains to utilize checklists in order to fulfill the following purpose:

• Standardize maintenance checks based on predefined steps in order to ensure consistency and quality. As an example, we can examine a car inspection scenario which could consist of steps like:
  • Check wheels
  • Check engine
  • Check gears
• Capture condition of equipments
  • Qualitative: e.g. general condition like “good” or “bad”
  • Quantitative e.g. air pressure, operating hours or temperature
• Capture standardized error codes and causes like “outworn”, “overheated” or “leaking” for further analysis

This information could be used internally for documentation or data analysis. In addition, it could be shared with customers (for instance on a service report or inspection certificate).

Topics: SAP, Checklist, Customer Service, Maintenance, SAP Work Manager, SAM